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Privacy Policy

Thank you for visiting our privacy policy (“Privacy Policy”). BleepBleeps Limited is committed to respecting the privacy rights of users of our website www.bleepbleeps.com (the “Website”) and the BleepBleeps mobile application and any associated services (the “App”) (collectively referred to as the “Services”).

This Privacy Policy (together with our Terms of Service applies whether you are accessing the Services via a computer or any other technology or devices now known or hereafter developed or discovered. This Privacy Policy is only applicable to the Services and is not applicable to any other websites owned by our parent companies, subsidiaries or affiliates or other third-parties which may have data collection, storage and use practices and policies that differ materially from this Privacy Policy. For additional information, see the section concerning Third-Party Websites, below.

Each time you use the Services, the then-current version of this Privacy Policy will apply. Accordingly, each time you use the Services you should check the date of this Privacy Policy (which appears at the end) and review any changes since the last time you used the Website. For additional information, see the section concerning Updates and Changes to Privacy Policy, below.

UK DATA PROTECTION

Under the UK Data Protection Act 1998 we are required to disclose the name and contact information for the “data controller” as defined by the Act. For The purposes of this Privacy Policy, the data controller is BleepBleeps Limited, St Bride’s House 10 Salisbury Square, London, Greater London EC4Y 8EH, UK (“BleepBleeps”).

If you would like access to or a copy of any Personal Information we hold about you, to request a correction, or have any questions about how we may use it or to make a complaint, please contact the Data Protection Manager at the address shown above, or by email at help@bleepbleeps.com.

By using the Services and/or providing us with your Personal Information (as defined below), you accept and consent to the transfers and processing of any Personal Information you provide to BleepBleeps via the Services in accordance with this Privacy Policy and English law.

INFORMATION WE MAY COLLECT FROM YOU

Information you give us

Personal Information. When you fill in forms on our Website or correspond with us by phone, email, or otherwise, including when we ask you to participate in surveys or questionnaires to helps us improve the Services, or when purchase products from our Website or download our App, BleepBleeps may collect your name, email, address, credit card information, and telephone number when you access or purchase products using the Services. This information will be used and shared in accordance with this Privacy Policy. Please be aware that any payment information provided by you will be stored, processed and secured by a PCI DSS compliant third party payment processor.

Information we collect about you

Traffic Data. We automatically gather your usage information that you make available by using the Services, including: (i) Internet Protocol (IP) addresses; (ii) browser information; (iii) operating system versions; (iv) time and date information; and (v) technical data and location information (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you.

Information we receive from other sources

Analytics. We use third-parties for analytics. These third-parties may use tracking mechanisms, gather Personal Information, gather IP addresses, location data, and log data to collect traffic and activity data in order to help BleepBleeps improve the Services. The collection of this information by third-parties are subject to such third-parties’ privacy policies. For additional information, see the section concerning Third-Party Websites, below.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

Information you give to us

We use the Personal Information you give to us to: (1) identify you and to carry out our obligations arising from any contracts entered into between you and us (including the Terms of Service and Terms of Sale and to provide you with the information, products and services that you request from us; (2) to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; (3) to notify you about changes to the Services; (4) to ensure that content from the Services is presented in the most effective manner for you and for your computer or mobile device.

Any Personal Information provided to us in connection with any surveys or questionnaires will be used only in relation to that content, and will only be disclosed to third-parties in aggregated form.

Information we collect about you

We will use traffic data and analytics information to administer the Services for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes to help us better understand who is using the Services and how they are using it. By identifying patterns and trends in usage, we are able to better design the Services to improve the Services and the security of the Services. From time to time, we may release traffic data and information in the aggregate, such as by publishing a report on trends in the usage of the Services. We do not attempt to link analytics information to your Personal Information.

Information we receive from other sources

We may combine this information with the information you give us and the information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISLCOSURE OF YOUR INFORMATION

Except under the following circumstances, we will keep your Personal Information private, and will not sell or otherwise share it with third parties:

  • Disclosure to Parent Companies, Subsidiaries and Affiliates. We disclose Personal Information to our parent companies, subsidiaries and affiliates (as defined in section 1159 of the UK Companies Act 2006) for marketing and/or administrative purposes.
  • Marketing Communications. Where you have explicitly consented to receive marketing communications, we may contact you regarding other products or services. If you wish to opt out of such marketing communications, please contact us at any time at help@bleepbleeps.com.
  • Disclosure in connection with the Services. We disclose Personal Information to parties who help us provide the Services, including those who perform technical, administrative and data processing tasks such as ad serving, email management, hosting, billing, fulfillment, and data storage and security.
  • By Law or to Protect Rights. We disclose Personal Information when required to do so by law, or in response to a court order, or when we believe that disclosure is reasonably necessary to protect our legal rights, or the legal rights of third parties or the public at large.
  • Business Transfers; Insolvency. We may transfer all Personal Information in our possession to a successor organization in the event of a merger, acquisition, or insolvency or other sale of all or a portion of our assets. Other than to the extent ordered by a court or regulator, the use and disclosure of all transferred Personal Information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and an opportunity to affirmatively opt-out of it. Personal Information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by our successor organization. You will be notified of any new privacy policy at the relevant time and informed what you need to do if you do not agree to the terms of the new privacy policy.
  • We may also disclose your Personal Information (for example, a first name and first initial of your surname) to a third party (for example, the recipient or your peer-to-peer counterparty) in order to fulfil a money transfer or request. We may also use details of your transaction together with your first name and first initial of your surname for marketing and advertising purposes, unless to you instruct us not to.
SECURITY OF PERSONAL INFORMATION

We have implemented and maintain reasonable security procedures and practices to protect against the unauthorized access, use, modification, destruction or disclosure of your Personal Information. For security purposes we have implemented SSL certificates and PCI/DSS compliant hosting for our Website. However, as any information submitted is stored online, it can never be 100% secure. Therefore, we encourage you to use firewalls, anti-virus software, and other means to protect your Personal Information.

WHERE WE STORE YOUR PERSONAL INFORMATION

The personal information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers.  Such staff maybe engaged in, among other things, the fulfilment of your money transfer, the processing of your payment details and the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted via the Services; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.

We restrict access of your personal information to those employees and consultants of BleepBleeps who have a business reason for knowing such information.  We continuously educate and train our employees about the importance of confidentiality and privacy of customer information.  We maintain physical, electronic and procedural safeguards that comply with the relevant laws and regulations to protect your personal information from any unauthorised access.

YOUR ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION

You have the right to ask us not to process your personal information for marketing purposes. If you wish for us to change or modify your Personal Information you may do so by accessing your account information within the Services.

If at any time you wish to exercise your right to prevent such processing or for us to delete your Personal Information collected via the Services, please contact us at help@bleepbleeps.com.

Depending on applicable laws, you may have the right to access information held about you. Your right of access can be exercised in accordance with the relevant data protection legislation. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

THIRD-PARTY CONTRACTORS AND WEBSITES

Although you are agreeing to disclose your information to us, we do use third party individuals and organizations to assist us, including contractors, web hosts, and others, including without limitation, Shopify, Google Analytics, and PayPal.

The Services may also from time to time contain links to and from the website of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

COOKIES

We use cookies to save your shopping cart and preferences. Please read our cookie policy at https://bleepbleeps.com/pages/cookies.

UPDATES AND CHANGES TO PRIVACY POLICY

Although most changes are likely to be minor, we may at any time and without notice add to, update, change or modify this Privacy Policy, simply by posting such update, change or modification on this page. Any such addition, update, change or modification will be effective immediately upon posting on the Website. Each time you use the Services, the then-current version of this Privacy Policy will apply. Accordingly, each time you use the Services you should check the date of this Privacy Policy (which appears at the end) and review any changes since the last time you used the Services. Unless we obtain your express consent, any revised Privacy Policy will apply only to information collected after the effective date of such revised Privacy Policy, and not to information collected under any earlier Privacy Policy. If you have any questions please contact us at help@bleepbleeps.com.

This Privacy Policy was last updated on 17 May 2017